Fuzzy Delphi Analysis for the Development of UIS Mobile Virtual Tour Application

Authors

  • Helyawati Baharudin
  • Sazanah Md Ali
  • Khodijah Abdul Rahman

DOI:

https://doi.org/10.53840/e-jpi.v13i1.339

Keywords:

Virtual tour application, expert validation, design elements, user interface, Fuzzy Delphi Method

Abstract

The purpose of this study was to determine design elements in developing a mobile virtual tour application at University Islam Selangor (UIS) and to validate it through expert review. With students increasingly turning to online resources as the first point of contact in exploring colleges or universities, there is a demand for virtual tour apps that are also fun and interactive. Many of the applications available today, however, don’t meet the user's needs. There were two main steps in this study: highlighting the key design elements from the literature and obtaining expert validation with the Fuzzy Delphi Method. A group of 10 experts in multimedia, virtual reality (VR), user interface design, three-dimensional animation, and mobile application development took part in an assessment related to 21 design items distributed in seven main categories. The Fuzzy Delphi analysis showed a threshold value of 0.113 and an expert agreement of 86%, which was considered a strong consensus on included elements. The findings clearly show that the most critical factor is interface design (UI/UX), where, as such all experts agreed on. Other key features are legible text and information, cute 2D graphics, the ability to view sequences of images in full 360-degree rotation, and right sound FX. 3D objects and some immersive experiences, on the other hand, scored lower and are in need of more technical development. This research paper indicates that providing an effective virtual tour application based on intuitive design, easy understanding of the displayed information, appealing visual images, and navigational flexibility. These validated items provide a solid basis for developing a user-centred virtual tour that is applicable to prospective students effectively.

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Published

30-04-2026

How to Cite

Baharudin, H., Sazanah Md Ali, & Khodijah Abdul Rahman. (2026). Fuzzy Delphi Analysis for the Development of UIS Mobile Virtual Tour Application. E-Jurnal Penyelidikan Dan Inovasi, 13(1), 14–25. https://doi.org/10.53840/e-jpi.v13i1.339

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