User Needs Analysis for CONLERT Mobile Application Prototype
Analisis Keperluan Pengguna Terhadap Prototaip Aplikasi Mudah Alih CONLERT
DOI:
https://doi.org/10.53840/ejpi.v12i1.214Keywords:
Academic events, artificial intelligence, event notifications, mobile application, UTAUTAbstract
Academic events like seminars, conferences, and workshops play a vital role in facilitating knowledge exchange and fostering connections within the education sector. However, finding accurate and up-to-date information about these events can be challenging due to fragmented and outdated sources. To address this issue, this study explores the development and evaluation of CONLERT, a mobile application aimed at simplifying the discovery and management of academic events. Powered by artificial intelligence, CONLERT offers personalized notifications tailored to user preferences, making it easier and more engaging to stay informed. The study utilized the Unified Theory of Acceptance and Use of Technology (UTAUT) framework to understand user needs, focusing on key factors such as Performance Expectancy, Effort Expectancy, Social Influence, and Facilitating Conditions. The feedback from 104 lecturers across public and private universities revealed that Performance Expectancy emerged as the most significant factor influencing the perceived value of the CONLERT application. These findings highlight the importance of ensuring the application delivers clear, tangible benefits to its users. To stay aligned with user expectations, future development of CONLERT application should prioritize refining its design and incorporating innovative features that address the evolving needs of the academic community.
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