ABDUL GHANI, Nurhayati. Online Dispute Resolution for Consumers of E-Commerce in Malaysia: A Preliminary Study . e-Jurnal Penyelidikan dan Inovasi, [S. l.], v. 12, n. 4, p. 272–276, 2025. DOI: 10.53840/ejpi.v12i4.299. Disponível em: https://ejpi.uis.edu.my/index.php/ejpi/article/view/299. Acesso em: 1 may. 2026.