[1]
2026. The Impact of CRM Systems on Customer Satisfaction in Engineering ServiceCompaniesThe Impact of CRM Systems on Customer Satisfaction in EngineeringService Companies. e-Jurnal Penyelidikan dan Inovasi. 13, 3 (Sep. 2026), 248–273. DOI:https://doi.org/10.53840/e-jpi.v13i3.419.